“I couldn’t have asked for better service. They got back to me extremely fast, diagnosed our issue, and had us back up and running in no time. Thanks again! I’d definitely conduct business with him again! 5 Stars!!”

“This is the best place to get your computer fixed. The people are so knowledgeable and and their prices are reasonable. I highly recommend the shop to everyone”

“Great customer service, friendly and very professional. I have my own business & would highly recommend this place. Price was great & computer was fixed the same day. Thank you so much!!”

“He offers great advice and has fair prices. His house calls are expedient and reasonably priced. He fixed a problem with the drivers on my PC and had everything running perfectly in 40 minutes. I trust MDofPC Doctor with all my computer repair needs.”

“Fantastic work! He had my laptop ready the next day and even let me use his charging cord while he had mine in the shop. So friendly and helpful. Thank you!”

“Fast, professional and affordable. They cleaned my laptops fan, showed me the dirt blocking it and they installed new thermal plaque. Thank you guys!”

“I have bought many computers from MDofPC and will be buying more in the future. Jon backs his work and has a wide array of computers to select from. Every three years I buy a new one for myself and trade the old one in. Good deal.”

“We purchased a new Dell computer from MDofPC Doctor, he hooked it up for us, moved all of our files, printer, etc. within 2 hours we were back in business! This guy was polite, professional and worth his weight in gold!

Here at MDofPC, we take reviews very seriously. In today’s digital world, reviews have become the heartbeat of any business, allowing customers to share their experiences to influence future buying decisions. After over 20 years of serving the Pittsburgh area with computer repair, web design, and IT services, we’ve genuinely valued reviews as the lifeblood of our business.

With well over 100 5-star Google reviews, we’re proud of the service we provide our customers. Our focus has always been on forging long-term relationships rather than one-time transactions. When a customer takes the time to review us, it reassures us that we’re achieving that goal.

Why Reviews Matter

Reviews have become such a critical part of business today for good reason. With so many options, reviews help customers cut through the noise to find companies they can trust.

Some key facts about the power of reviews:

  • 88% of consumers read online reviews before visiting or purchasing from a business.
  • 72% of customers will only trust businesses with 4 or more stars on review platforms.
  • 92% of people read reviews for local businesses.

Positive reviews are now optional for any organization that wants to thrive in the digital marketplace. They directly influence conversion rates, local SEO rankings, and overall visibility. As a local business, we encourage customers to leave honest, constructive feedback. It’s allowed us to attract new customers consistently over the years.

Key Review Platforms

While reviews can be left on a company website or various online directories, the leading platforms most consumers turn to are Google, Facebook, and Yelp.

Google Reviews

Google Reviews has quickly become the gold standard, appearing prominently in local searches and Maps results. Our 100+ 5-star Google reviews showcase our commitment to service time and time again.

Facebook Reviews

With billions of active users, Facebook remains a central platform for discovering and vetting businesses. Our Facebook page allows customers to read reviews and ratings at a glance to understand our service.

Yelp Reviews

Long considered the top site for local reviews, Yelp attracts millions of monthly visitors. Our 5-star average rating on Yelp has been invaluable for earning new customers.

Why Our Customers Review Us So Positively

We don’t take our rave customer reviews for granted. We’ve worked hard over 20+ years to build trust and exceed expectations whenever possible. Some of the key reasons we believe we’ve been so positively reviewed include:

Rapid Response Times

Our customers depend on technology to run their businesses efficiently. When problems arise, they need immediate support. We pride ourselves on prompt 48-hour or less response times. Customers can reach us easily by phone, email, or remote session.

Effective Diagnosis & Repair

With deep expertise across hardware, software, and networks, we adeptly troubleshoot any computer issue. We take the time to explain problems in plain language while providing transparent estimates and pricing.

Ongoing Maintenance

We want our repairs to endure well into the future. That’s why we emphasize necessary maintenance like cleaning, updates, antivirus installation, and backup procedures after any service.

Latest Technology

To keep our customers’ infrastructure running smoothly over time, we help them upgrade to the latest tech when needed. This includes new devices, security solutions, cloud platforms, and more tailored to their operations.

Data Protection

We know how devastating data loss events can be, especially for businesses. Before any repair or upgrade job, we ensure critical customer data is safely backed up and protected.

The Bottom Line

Online reviews represent the authentic voice of past customers sharing experiences to guide future buyers. Over our 20+ year history serving Western PA, we’ve aimed to provide tech service and support businesses can consistently rely on. The fact that so many customers have left positive reviews reflects our commitment to building lasting relationships.

If you’re looking for fast, effective computer and IT support for your Pittsburgh area business, we encourage you to read our reviews across Google, Facebook, and Yelp. And when we’ve solved your tech troubles, please leave your review! Feedback from customers like you will always be the driving purpose behind our business as we continue assisting local companies for years to come.

Frequently Asked Questions (FAQs)

Why are reviews important for your business?

Reviews are important for our business because they build trust and social proof with potential new customers. Positive reviews show that we consistently deliver on our promises and provide quality service. Reviews give unbiased third-party validation about what we do well and what we can improve on.

How can I leave a review?

You can leave a review on Google, Facebook, and Yelp. If you like our service, please leave feedback to help other customers. Leaving honest, constructive reviews only takes a few minutes and greatly aids small businesses like ours. Please get in touch if you ever have any issues so we can address them before reviewing.

Do you only publish positive reviews?

We publish reliable reviews, whether they are positive or negative. However, we have found that over 95% of our customer reviews are 5 stars. We always encourage constructive feedback so we can address any concerns and make things right when issues occur. Our goal is your complete long-term satisfaction.

Could reviews be fake or edited?

The reviews on significant platforms we utilize, like Google, Facebook, and Yelp, employ algorithms and content checks to prevent fake or edited reviews. These reviews can only be left by verified customers with evidence of actual transactions or service interactions. You can trust that our reviews from real customers accurately reflect their experiences.