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There are a few possible reasons why your business laptop will not hold a charge. Here are some things you can check:

  • The battery is old or damaged. Laptop batteries typically have a lifespan of around 2-3 years. If your battery is older than that, it may be time to replace it.
  • The power adapter is faulty. The power adapter is the component that plugs into the wall and charges the battery. If the power adapter is faulty, it may not be able to provide enough power to charge the battery properly.
  • The charging port is dirty or damaged. The charging port is the port on the laptop where you plug in the power adapter. If the charging port is dirty or damaged, it may not be able to make a good connection with the power adapter.
  • The laptop’s power management settings are incorrect. The laptop’s power management settings control how the laptop uses power. If these settings are incorrect, it may be causing the battery to drain quickly.

To troubleshoot the problem, you can try the following:

  1. Check the battery’s health. You can do this by running a battery diagnostic tool.
  2. Check the power adapter. Make sure that the power adapter is plugged in securely and that the outlet is working. You can also try using a different power adapter.
  3. Clean the charging port. Use a toothpick or compressed air to clean the charging port.
  4. Check the laptop’s power management settings. Make sure that the settings are set to conserve power.

If you have checked all of these things and your laptop still won’t hold a charge, you may need to take it to a computer repair shop.

Here are some additional tips for troubleshooting a laptop that won’t hold a charge:

  • Try using a different power outlet.
  • Try running the laptop on battery power for a while. If the battery drains quickly, the battery may be faulty.
  • Try updating the laptop’s BIOS.
  • Try resetting the laptop to factory settings.

You can contact MDofPC Doctor of Computers for an IT Professional to assist.

admin Changed status to publish September 15, 2023